Q: What is included with each ticket price?
A: VIP tickets include early entry at 6pm, unlimited samples from your favorite restaurants, complimentary drinks in VIP, access to cash bars in General Admission and entertainment. General Admission tickets include entry at 7pm, unlimited samples from your favorite restaurants, access to cash bars in General Admission and entertainment.
Q: Can a minor attend the event if accompanied by a parent or guardian?
A: No. No one under the age of 21 will be admitted into the event. All guests must have a valid ID to show at the door.
Q: Can I get a refund for my ticket(s)?
A: No. Refunds will not be issued.
Q: Where is the event taking place?
A: The Hyatt Regency & The James L. Knight Center
Q: Can I buy tickets at the door?
A: This event will most likely sell out in advance, so waiting to purchase your ticket at the door is not advised; however, door pricing is $50 for General Admission and $90 for VIP.
Q: Can I leave and re-enter the event?
A: No, there is no re-entry at this event.
Q: I’m having trouble purchasing tickets online. What do I do?
A: Please call customer support at 877-987-6487
Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?
A: You can log back into Ticketfly to reprint your tickets or you can contact customer support at 877-987-6487
Q: Is this a rain or shine event?
A: Yes, this event will go on rain or shine.
Q: Can I bring my dog/pet?
A: Sorry. While we are animal lovers, we cannot have pets at this event. Pets will not be allowed on the property.